Reading and viewing
Text size, contrast and layout.
See guides
Support & Developers
Accessibility Support
Get help using Zoiko Social in the way that works for you, or tell us about something that's in your way.
Find accessibility help
Guides, known issues and workarounds
Report a barrier
Tell us what's getting in your way
No diagnosis needed
Getting help never asks about a disability.
Share only what helps
Most details are optional.
Another way if you need it
If a form is hard to use, Contact Us works too.
Help by task
Start from what you're trying to do.
Moving around
Menus, links and finding your way.
See guides
Posting and messaging
Writing posts, comments and messages.
See guides
Photos, video and audio
Descriptions, captions and playback.
See guides
Forms and sign-in
Filling in fields and signing in.
See guides
Notifications and alerts
Messages that appear or change.
See guides
Search accessibility help
Guides and known issues in one place.
What's been tested
Only checked, specific results appear here, with their limits beside them.
Current- Product area
- Web app
- Platform
- Desktop browsers
- Tested with
- Keyboard only, no mouse
- Last checked
- August 2026
Limitations: Some modal dialogs
Limited scope- Product area
- Posts feed
- Platform
- iOS and Android apps
- Tested with
- VoiceOver, TalkBack
- Last checked
- July 2026
Limitations: Auto-generated captions only
Under review- Product area
- Market listings
- Platform
- Web app
- Tested with
- NVDA, JAWS
- Last checked
- September 2026
Limitations: Filter panel labeling
Known issues and workarounds
Problems we know about, and what to try meanwhile.
Event date picker is hard to use without a mouse
Events · Web · Updated Sep 24, 2026
Investigating
Some video captions start late
Posts · iOS app · Updated Sep 19, 2026
Fix in progress
Notification badge isn't announced
Notifications · Android app · Updated Sep 12, 2026
InvestigatingLow contrast on a Market filter label
Market · Web · Updated Sep 2, 2026
ResolvedReport a barrier
Four short steps. Only the first and third are required.
- 1What you were doing
- 2Where it happened
- 3What got in the way
- 4Review and send
Helpful to include
What you were trying to do- Where it happened
- What got in the way
No passwords or private messages
Helpful to include
- What you were trying to do
- Where it happened
- What got in the way
- No passwords or private messages
Step 1 of 4
What were you trying to do?
Pick the closest task.
What were you trying to do?
Pick the closest task.
Other ways to get help
If the form doesn't work for you, use another route.
Published only when approved
Accessibility reports
Formal documents, with exactly what each one covers.
Accessibility Conformance Report (VPAT® 2.5, WCAG 2.2 AA)
CurrentCoversWeb app, iOS and Android apps
12 August 2026
Accessibility Conformance Report (VPAT® 2.4, WCAG 2.2 AA)
ReplacedSee the current version aboveAccessibility questions
Quick answers.
Do I need to tell you about a disability?
−
No. You can report a barrier or ask for help without disclosing any diagnosis or condition — we focus on what got in your way, not why.
Does Zoiko Social work with my assistive technology?−
The web app and mobile apps are built to work with common screen readers, voice control and keyboard navigation. See "What's been tested" for the specific results we've checked.
What happens after I report a barrier?−
Your report goes to the accessibility team, who triage it against known issues. You'll hear back if we need more detail, and fixes are tracked in Known issues and workarounds.
The report form is hard for me to use. What else can I do?−
Contact Us works too — you don't have to use the report form. Tell the support team what you were trying to do and they'll route it to the right place.
Is a known issue affecting everyone?−
Check Known issues and workarounds first — it lists problems we already know about, their status, and what to try in the meantime, so you don't need to report it again.
Where are formal accessibility reports?−
Our VPAT® conformance reports are listed in Accessibility reports, published only once approved, with exactly what each version covers.