System Status
Live health of Zoiko Social services. Every update is timestamped.
2 active incidents affecting 2 services
Uploads and notifications are affected. Everything else is running.
Counts from the current status snapshot.
Active incidents
Unplanned problems affecting services right now.
Photo and video uploads failing for some members
Some uploads stop at the processing step and don't post. Photos and videos already posted display normally.
Push notifications delayed
Push notifications may arrive late. Email notifications and in-app activity are not affected.
How an incident is reported
Investigating
Problem reported
Identified
Cause found, fix underway
Monitoring
Fix applied, being watched
Resolved
Service back to normal
We're Transparent About Everything
We publish detailed incident reports, historical uptime data, planned maintenance schedules, and monthly reliability metrics. You can hold us accountable. That's the Zoiko Social difference.
Understanding Our Status
Operational
Service is running normally. Users can access and use features without problems.
Degraded
Service is available but slower than normal or with some features limited. We're working on it.
Down / Outage
Service is unavailable. Users cannot access. We're treating this as our top priority.
Service status
Live state of every service. No reported state means Unknown, never Operational.
Accounts and feed
4 services · 1 with issues
- Sign-in and accountsOperational
- Home feedOperational
- Posts and commentsOperational
- Photo and video uploadsPartial outageSep 30, 2026, 13:22 UTC
Communities and content
4 services · 1 with issues
- CommunitiesOperational
- World Animal NewsOperational
- EventsOperational
- Adoption listingsUnder maintenanceSep 30, 2026, 14:00 UTC
Messaging and notifications
2 services · 1 with issues
- Direct messagesOperational
- NotificationsDegraded performanceSep 30, 2026, 11:48 UTC
Developer platform
2 services · 1 with issues
- Developer APIOperational
- WebhooksUnknownNo state reported
Get status updates
Planned maintenance
Scheduled work and its expected impact. Times in UTC.
Adoption listings upgrade
In progressListings can be viewed but not created or edited during the window.
Sign-in service update
ScheduledYou may be asked to sign in again after the window ends.
Events calendar update
CanceledCanceled on Sep 29, 2026. No work will take place in this window.
Incident history
Resolved incidents, with any corrections shown.
Community pages loading slowly
Communities · INC-2026-0918News articles not refreshing
World Animal News · INC-2026-0907Sign-in errors for some accounts
Sign-in and accounts · INC-2026-0889Direct messages delayed
Direct messages · INC-2026-0871Developer API returning errors
Developer API, Webhooks · INC-2026-0856Still having trouble?
Your service isn't affected but something's wrong? Start here.
Help Center
Fixes for sign-in, uploads and notifications.
Contact Us
Still stuck? Reach the support team.
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